One platform. Every part of the shop.

Everything your auto shop runs on, in one operating system

TopGun Automotive CRM replaces the tangle of disconnected tools shops stitch together with Tekmetric, Shopmonkey, and ShopGenie. Repair orders, inspections, payments, dispatch, parts, messaging, and a full AI workforce — built to work as one.

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Front office

Shop CRM & the Repair Order Lifecycle

Every customer, vehicle, and repair order lives in one record. Move work from estimate to approval to invoice to payment without re-keying a single line — and never lose track of an open ticket again.

  • Full RO lifecycle: estimate → approval → invoice → payment in one flow
  • Customer & vehicle history with VIN decode and service intervals
  • Advisor and technician assignment on every job
  • RO labels and approve-by-text so customers say yes in seconds
  • Call-back and key-back lists so open ROs stop leaking revenue
Module 1 of 9
Get paid

POS, Invoicing & Payments

Turn an approved repair order into a clean, itemized invoice and collect payment on the spot. No second system, no copy-paste, no reconciliation headaches at close.

  • One-click invoice generated straight from the repair order
  • Itemized labor, parts, fees, and taxes calculated automatically
  • Take payment in person or by text-to-pay link
  • Live revenue and profit analytics on every ticket
  • Automated follow-ups to recover unpaid and abandoned invoices
Module 2 of 9
Trust & approvals

Digital Vehicle Inspections

Photo- and video-backed inspections that customers actually understand — and approve. Built-in AI quality scoring keeps every tech consistent and every estimate defensible.

  • Full DVI with photos and video sent straight to the customer
  • AI inspection quality scoring on every report
  • Technician scorecards and performance tracking
  • OEM-style service recommendations attached automatically
  • Higher approval rates because customers see the problem themselves
Module 3 of 9
The AI workforce

The AI Suite

The full AI suite ships with your plan — Core AI plus a Sintra-style agent workforce that runs sales, ops, parts, and the books for you. Every recommendation stays advisor-approved.

  • AI Estimate Builder and MasterTech diagnostics
  • Damage detection from check-in photos
  • OEM-style recommendations and automated customer updates
  • AI Sales Closer to recover declined and deferred work
  • AI agent workforce: CEO, CFO, Sales Manager, Ops, Marketing & Bookkeeper
Module 4 of 9
Shop floor

Dispatch & Workflow Board

A live dispatch board shows every bay, every tech, and every job stage at a glance. Balance the load, see bottlenecks, and keep cars moving instead of sitting.

  • Drag-and-drop dispatch with advisor and tech assignment
  • Real-time job stages across the whole shop
  • Online booking and self check-in kiosk feed the board directly
  • Live status tracker keeps customers informed without phone calls
  • Capacity visibility so you stay fully booked, not overbooked
Module 5 of 9
Parts & inventory

Parts & PartsTech Ordering

Inventory and parts ordering live where the work is. AI auto parts-ordering through PartsTech pulls the right parts onto the RO — and every order waits for advisor approval.

  • Inventory management tied to repair orders
  • AI auto parts-ordering via PartsTech, advisor-approved
  • Right part, right price, fewer returns and re-orders
  • Marketplace access for harder-to-source items
  • Margins protected with parts and labor analytics
Module 6 of 9
Customer comms

Messaging Hub & Campaigns

Two-way texting, automated reminders, and marketing campaigns all run from one inbox — so follow-ups happen on their own and your shop stays top of mind.

  • Unified messaging hub for two-way customer texting
  • Automated reminders, status updates, and review requests
  • Marketing campaigns and follow-ups built in
  • Website editor with SEO tools and a website AI assistant
  • Built-in training portal to onboard your team fast
Module 7 of 9
Protect the business

AI Bookkeeper & Anti-Theft

An AI bookkeeper categorizes expenses and surfaces profit insights, while anti-theft monitoring watches for the discounts, voids, and cash patterns that quietly drain a shop.

  • AI bookkeeper categorizes expenses and tracks profit
  • Anti-theft monitoring flags suspicious voids and discounts
  • Cleaner books with far less manual data entry
  • Enforced 2FA and priority support included
  • API access for the integrations your business depends on
Module 8 of 9
Recurring revenue

Memberships & Billing

Launch service plans and recurring memberships that lock in repeat visits and predictable monthly revenue — billing, renewals, and reminders handled automatically.

  • Membership and service-plan billing built in
  • Automated renewals and recurring revenue tracking
  • Recruiting hub to keep your bays staffed
  • Real-rank SEO to win local search
  • Multi-location support for shops that are scaling
Module 9 of 9

Stop paying for five tools that don't talk to each other

One login. One source of truth. One bill. Every feature on this page is included in a single TopGun Automotive CRM subscription — no integrations to maintain, no data trapped in silos.

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